Returns & Exchanges

At BPI, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, you can return or exchange eligible items within 30 days of receipt.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal or contact our customer care team with your order number to start the return process.

• 2.
  Prepare Your Package

  Securely pack the unused or gently used products in their original packaging, ensuring all safety seals are intact where applicable.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund will be processed to your original payment method within 5-7 business days.